Refund policy
Return & Refund Policy – obdrop
Returns
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You have 14 days from delivery to request a return.
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Items must be unused, in original condition and packaging.
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Certain items are non-returnable (personalized items, hygiene products, digital goods).
Refunds
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Once your return is received and inspected, refunds are processed within 7–14 business days.
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Refunds are issued to the original payment method.
Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
Damaged or Incorrect Items
If you receive a damaged or wrong item, contact us within 48 hours with photos.