Politique de remboursement

Return & Refund Policy – obdrop

Returns

  • You have 14 days from delivery to request a return.

  • Items must be unused, in original condition and packaging.

  • Certain items are non-returnable (personalized items, hygiene products, digital goods).

Refunds

  • Once your return is received and inspected, refunds are processed within 7–14 business days.

  • Refunds are issued to the original payment method.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged or Incorrect Items

If you receive a damaged or wrong item, contact us within 48 hours with photos.

📧 contact@obdrop.com